Technology
A connected restaurant stack rather than six subscriptions that don't talk to each other.
- POS & kiosks
- KDS & kitchen workflow
- Branded apps & web ordering
- Loyalty, CRM & payments
- Dashboards & integrations
Food & restaurant infrastructure company
The operating infrastructure behind food brands.
We build, launch and scale restaurants and food businesses — combining technology, operations, supply chain and growth under one roof. You see the restaurant, the app, the packaging and the food. Ghost Dinners sits behind all of it.
120k+
Orders powered
4
Locations launched
11
Brands & products built
14 weeks
Concept to opening
All figures attributable to work delivered by Ghost Dinners. Breakdowns available on request.
What we do
Four pillars. Take the whole operating infrastructure, or replace the parts of yours that aren't working.
Operations
The systems that decide whether a site runs profitably once the doors open.
- Restaurant launches & fit-out
- Workflows & staffing systems
- Training & food safety
- Delivery operations
- Multi-site reporting
Supply
Consolidated buying power across everything a kitchen consumes.
- Ingredients & procurement
- Packaging development
- Equipment specification
- Inventory support
- Cost optimisation
Growth
Demand built on owned channels, measured in orders rather than impressions.
- Brand & product launches
- Campaigns & activations
- Delivery-platform growth
- CRM & promotions
- Food photography & content
Selected work
Client work — technology, launches, campaigns and operations delivered for restaurants and brands.
Creative · Food · Operations · Tech
Brand activations
Brief to brand activation with the food, packaging, pop-up, ordering technology and results data handled by one team.
POS · KDS · Apps · Reporting
Restaurant technology rollout
Replacing or upgrading parts of an existing group's stack — tills, kitchen screens, ordering and reporting — without ripping out what works.
Concept · Recipe · Packaging
Product development
Food and dessert products taken from kitchen test to costed, packaged, production-ready launch.
Ghost Technology
Restaurant technology, built around your brand.
One connected platform for front-of-house, ordering, kitchen operations and customer data — configured around your brand and your locations. Not another ordering app bolted onto someone else's till.
01
POS
Front-of-house tills and kiosks configured to your menu and service model.
02
Customer app
Branded ordering app in your name — not a marketplace listing.
03
Web ordering
Direct online ordering that keeps commission and customer data with you.
04
KDS
Kitchen display and workflow that holds up through a peak service.
05
Loyalty & CRM
Retention, offers and segments owned by the brand.
06
Dashboards
Sales, margin, stock and waste across every site in one view.
Technology developed with Serveo
A proven platform, white-labelled per brand.
Ghost Dinners specialises in food, restaurants and hospitality operations. Our technology infrastructure is developed with Serveo, so we deploy bespoke restaurant systems without rebuilding the underlying platform every time.
That means launch speed of a product and the fit of a custom build: configured and branded per client, with genuinely bespoke integrations added where the operation needs them. Serveo is horizontal. Ghost Dinners is vertical.
Serveo
Technology infrastructure across industries — horizontal.
Ghost Dinners
Food, restaurant and hospitality expertise — vertical.
Your brand
POS · apps · ordering · operations · data, in your name.
Build · Launch · Scale
How we work, whether we're opening a first site or re-platforming a fifteen-site group.
Build
Concept, unit economics, brand, menu, packaging and the technology stack underneath — designed against a real P&L before anything is signed.
Launch
Site, fit-out, suppliers, recruitment, training, systems live and an opening campaign built to fill the room from day one.
Scale
Playbooks, procurement, multi-site reporting and technology rollout so the second and tenth site open faster than the first.
Ghost Ventures
Businesses we own or co-own, built on our own infrastructure — distinct from the client work above.
Venture · Workplace dining
Virtual Canteen
A canteen without a kitchen: one tablet, one cut-off, one consolidated delivery, running around shift patterns.
Venture · Technology
Ghost Ordering
The white-labelled ordering, loyalty and POS stack our ventures and clients run on instead of renting an aggregator.
Venture · Product
Own food brands
Food and dessert brands we own or co-own, developed in-house and launched on our own infrastructure.
Who we work with
Four routes in. The commercial model is matched to what you bring.
01
Scale my restaurant
For operators and groups with strong food and weak systems. We standardise menu, supply, technology, training and reporting so the next site is repeatable.
Scale partner · retainer + performance 02Launch a food concept
For founders, chefs and creators. Commercial model, brand, product and technology built, then opened properly.
Build & launch · fixed launch fee 03Create a brand activation
For established food and consumer brands. Concept, food, packaging, location, ordering technology and campaign delivered as one build.
Project · scoped fee 04Transform workplace dining
For offices, hospitals, warehouses and studios. Virtual Canteen gives your people a canteen without building one.
Subscription + transactionsOperators, not advisors.
You're trusting us with launches, locations, technology and capital. Here's exactly who does the work.
Feraz Raja
Founder · Commercial & Growth
Leads Ghost Dinners' commercial strategy, partnerships and growth. Responsible for identifying opportunities, developing new concepts and building the commercial model behind ventures and partner projects.
Sonika Pama
Senior Marketing Manager · Brand & Growth
Leads brand strategy, campaigns and consumer marketing across Ghost Dinners and its ventures. Responsible for positioning, launches, content and activations that turn food concepts into brands people recognise and want to engage with.
deployment — POS and ordering
[Name]
Technology & Systems
Leads the technology and systems powering Ghost Dinners and its ventures. Responsible for the infrastructure connecting ordering, operations, automation, data and customer experience across every location.
kitchen line — service
[Name]
Operations & Launch
Leads launches and operational delivery across Ghost Dinners. Responsible for site readiness, teams, training, compliance, service standards and consistent execution from opening day onwards.
What are you trying to build?
Tell us where you are today — a group, a concept, a brand brief or a building full of hungry people — and we'll tell you what the infrastructure behind it should look like. We take on a limited number of partners at a time.